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It’s a lot farther from their cubical to your office than it is from your office to their cubical. relationships retention trust building May 23, 2023

I love one-liners, quotes, any word or phrase that is memorable and packs a lot of emotion into a few words. I once heard my friend Luke say,...

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Leaders Set The Example When It Comes To Follow Through building team unity trust building May 18, 2023

One key characteristic of highly productive teams is when tasks get assigned, they get assigned to a specific person. (I like to call them the...

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"How do I reach a leader who is repulsed by personal recognition?" relationships trust building May 18, 2023

If you want to pierce the heart of your toughest, thickest skinned team member, do something nice for one of their children. 

  • Broken arm playing...
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The Atomic Bomb of Handwritten Notes relationships trust building May 18, 2023

I’m sure you’ve heard me beat the drum of writing handwritten notes to team members. It really is one of the best returns on your time and...

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Weddings are Optional. Hospitals and Funerals are Mandatory. relationships team conflict trust building May 18, 2023

One of the decisions every leader makes is how they will walk the line between professional relationships and personal relationships.

Some leaders...

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The Power of Handwritten Notes handwritten notes relationships trust building May 18, 2023

Over several decades, I have experimented with many ways to build strong relationships with people in the business. Time is a huge asset and there never...

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