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The Most Valuable Leadership Soft Skill To Me difficult conversations leadership retention trust building Nov 03, 2025

What is the MOST valuable leadership soft skill to me? And by soft skill, I mean outside the specific discipline a leader specializes in. As I look across ...

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The POWER of Reverse Reviews building team unity difficult conversations retention trust building Jul 29, 2025

 

My friend Heath Hartzog started this strange but super effective meeting he called a reverse review after a team member left and surprised him by unload...

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Reliability Is Underrated...Until It's Missing. leadership personality styles trust building Jul 29, 2025

If a leader describes one of your top qualities as "reliable", it may or may not be a huge compliment.  Most leaders would rather be labeled as visionaries...

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Appreciating Is Leading leadership recognition trust building Apr 21, 2025

If you want to up your leadership game, up your habit of appreciating others.  Appreciating others means "catching people" doing things right and making a ...

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Nobody Cares If You're A Republican Or A Democrat When They're Changing A Tire In The Rain building team unity relationships trust building Apr 12, 2025

I can't remember anyone ever feeling more unified after a heated argument about politics.  In fact it can be hard to gain the trust of someone who knows yo...

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How To Increase Your Survey Completions By 600% communication problems trust building Feb 28, 2025

Nobody wants to fill out another survey.  It's an easy delete inside the email inbox for me.  Surveys that say they just have 2 questions link me to a 25 q...

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10 PROFIT-SHARING PRO TIPS FOR OWNERS

Profit sharing can feel intimidating, because it can mean a lot of different things. I break the conversation down into 10 simple ways to systematically share the profits of your company with the team that helps create them.

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