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"How can I keep my best players on the team?" hiring & firing hr & legal recognition retention May 18, 2023

In a day where everyone gets a trophy for showing up, this lesson is going to infuriate some of you.

But it shouldn’t.

The lesson is to let your...

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Leaders Set The Example When It Comes To Follow Through building team unity trust building May 18, 2023

One key characteristic of highly productive teams is when tasks get assigned, they get assigned to a specific person. (I like to call them the...

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"How do I keep from shocking a team member when we need to have a hard talk they donโ€™t see coming?" difficult conversations team conflict May 18, 2023

Somedays, leadership is just hard.

The new project manager doesn’t have the skillset to do the job. Your assistant is careless with details and...

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"How do I reach a leader who is repulsed by personal recognition?" relationships trust building May 18, 2023

If you want to pierce the heart of your toughest, thickest skinned team member, do something nice for one of their children. 

  • Broken arm playing...
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The Atomic Bomb of Handwritten Notes relationships trust building May 18, 2023

I’m sure you’ve heard me beat the drum of writing handwritten notes to team members. It really is one of the best returns on your time and...

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Weddings are Optional. Hospitals and Funerals are Mandatory. relationships team conflict trust building May 18, 2023

One of the decisions every leader makes is how they will walk the line between professional relationships and personal relationships.

Some leaders...

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